Supplier Quality and Compliance Conditions

• All products supplied must be brand new, unused, and in the original manufacturer’s sealed packaging. Items must be free from defects and damage of any kind.
• Parts must be genuine products from the original manufacturer and meet the OEM’s published specifications. Every part must retain its original identification marks, part numbers, and traceability codes. Certificates of Conformance (CoC) are required for all items delivered.
• Products shall be packaged per ESD-safe handling and shipping standards, when relevant to component type.
• Seller guarantees products will meet all form, fit, and functional criteria in accordance with manufacturer design and electrical performance.
• All components must be in excellent condition and packaged within original containers or reels. Items that show evidence of refurbishment, reprogramming, corrosion, bent leads, or test markings are not acceptable.
• Date codes must not exceed 18 months from manufacture unless specifically authorized in writing.
• Programmable parts must be blank and unprogrammed prior to shipment.
• No substitutions, replacements, or part revisions may be shipped without prior written approval from the Buyer.
• If the Seller cannot fulfill any requirement listed on this Purchase Order—including changes in part number, manufacturer, quantity, or delivery schedule—Seller must notify the Buyer immediately. Unauthorized variations may result in the shipment being rejected or returned freight collect.
• Seller warrants that all goods are free of defects and suitable for their intended use. Buyer reserves the right to return any nonconforming or defective goods for replacement or full credit.
• Buyer reserves the right to audit Seller’s related manufacturing and quality control records concerning supplied products for up to 15 years after the order date.
• Mixed or multiple date codes inside one tape, reel, or tube are not permitted unless otherwise noted.
• All components must meet original manufacturer’s form, fit, and function requirements for a minimum of 60 days from the date of receipt.
• There is no time limitation on warranty coverage for counterfeit or suspect counterfeit parts.
• Shipments that do not conform to the Purchase Order quantities, delivery schedule, or methods specified may be canceled without penalty to Buyer.
• Purchase Order number and related information must be clearly displayed on all shipping cartons, packing slips, and invoices.
• Do not insure this shipment—Buyer’s corporate insurance policy applies; supporting binder available upon request.
• All ESD-sensitive products shall be handled, packaged, and shipped in compliance with an ESD control program, preferably one meeting the ANSI/ESD S20.20 requirements.
• Counterfeit / Suspect Parts Policy: Buyer may quarantine, test, or submit any questionable parts to the original manufacturer or appropriate authorities for verification. If goods are confirmed counterfeit, Seller must reimburse Buyer for full purchase cost plus any associated testing, shipping, or processing fees.
• Counterfeit or suspect electronic parts include but are not limited to:

(a) Unauthorized reproductions or imitations of genuine products;
(b) Items improperly marked, relabeled, or altered such that composition or performance differs from the manufacturer’s original version;
(c) Substandard or misrepresented parts supplied as genuine;
(d) Products that have been resurfaced, recoated, or otherwise tampered with.

 

• If the Seller cannot verify product authenticity, the goods must not be shipped.
• Any components purchased from offshore or non‑domestic suppliers are subject to mandatory incoming testing and validation.
• Supplier must ensure that all provided goods, processes, and related technical data (specifications, drawings, and work instructions) are approved before release for production or delivery.
• Seller must maintain competency and necessary qualifications for all personnel involved in the fulfillment of this order.
• Supplier‑organization communication, quality performance oversight, and monitoring must be clearly defined and maintained.
• Buyer, its customers, or regulators may perform verification, inspection, or audit activities on‑site at the Seller’s or their subcontractors’ facilities.
• Testing, measurement, and verification processes must be consistent with production requirements and document control procedures.
• When applicable, statistical sampling and analysis techniques should be used to determine product acceptance.
• Supplier shall implement and sustain an effective quality management system. The Seller must:

(a) Use customer‑approved or designated sources when specified;
(b) Promptly report and seek disposition on any nonconforming material;
(c) Prevent the shipment of unapproved, suspect, or counterfeit parts;
(d) Inform the Buyer in advance of any changes in processes, location, external providers, or product design;
(e) Flow down all applicable quality and customer requirements through the supply chain;
(f) Provide test specimens when required to support approval, evaluation, or investigation;
(g) Maintain documentation for the defined retention period and ensure controlled record disposal thereafter.

 

• Buyer, its customers, and relevant authorities retain right of access to supplier premises and records at all supply chain levels.
• Seller shall ensure all employees understand their responsibilities to maintain product conformity, promote product safety, and act with honesty and integrity at all times.