SOC 2 Type II · ISO 27001
Organisations operating across EMEA shouldn’t have to manage multiple providers to solve interconnected technology challenges.
Source 1 brings critical IT services together through a single relationship, with the expertise, infrastructure and regional resources to support complex environments at scale.
24/7/365 monitoring, helpdesk, cybersecurity, cloud, networking, voice and data across your whole estate. Level 1 engineers answer every call live.
Licensing, identity and access, and day to day support for the cloud applications your teams work in, under one accountable owner.
Monitoring, patching and support for the ERP platform your operation depends on, with escalation to a named engineer.
Site surveys, RF design, two way radio and public safety coverage for stadiums, hospitals, plants and government estates.
Access control, CCTV, smart site monitoring and life safety, backed by 24/7 SOC monitoring and vulnerability management.
Hard to find parts identified, sourced and verified, with counterfeit screening and compliance checks at every step.
Source 1 Solutions delivers voice services across EMEA on VoIP and cloud platforms like Microsoft Teams, Zoom and Cisco Webex. Global SIP trunking, distributed data centres and 24/7 NOC monitoring keep calls clear and connected across regions.
We support Avaya / Nortel, Mitel, Cisco, Phone Suite, IAct, Grandstream, NEC, ComXchange and ClearlyIP platforms on premises, hybrid or in the cloud. Legacy systems keep running reliably, with a clear roadmap for migration to modern VoIP when you are ready.
Source 1 Solutions has significantly expanded its EMEA capabilities through the acquisition of YouCall-It and SYSTERAL — bringing together regional expertise, an established international IT service delivery network and powerful service management technology within the Source 1 organisation.
Together, these capabilities give clients greater reach, visibility and control across complex international environments — while maintaining one relationship and one point of accountability.
YouCall-It, a Source 1 Solutions company, expands Source 1’s ability to deliver consistent IT services across borders through an established international network of vetted service providers and engineers.
With resources spanning more than 138 countries, YouCall-It provides the local expertise required for multi-country deployments, field services, infrastructure support and complex international IT programmes — while giving clients the simplicity and accountability of working with Source 1 Solutions.
SYSTERAL, a Source 1 Solutions company, adds a powerful service management technology layer to Source 1’s expanded EMEA capabilities.
Developed from more than 15 years of real-world international IT service delivery experience, the platform brings service requests, projects, vendors, assets and performance information together within one environment — giving organisations greater visibility and control over complex operations.
Manage service delivery, contracts, projects and SLAs.
Connect with verified providers and build service networks.
Centralise vendor relationships, capabilities and performance.
Track assets, equipment, inventory and logistics.
Across Source 1 Solutions, YouCall-It and SYSTERAL, our teams and technologies have supported complex IT environments for leading organisations operating across industries, countries and continents.
Together, that experience now resides within one global organisation: Source 1 Solutions.
Vice President, Managed Services, EMEA
Based in Dublin, Danny Cole leads Source 1 Solutions’ managed services operations and strategic growth throughout Europe, the Middle East and Africa.
With nearly 30 years of experience across IT, telecommunications and enterprise service management, Danny provides senior regional leadership while connecting clients to the full resources of Source 1’s global organisation.
His role reflects a fundamental part of the Source 1 approach: no matter how large the geography or complex the technology environment, clients have experienced leadership accountable for delivery.
“Our clients shouldn’t have to think about borders, vendors or individual service providers. They should know who is accountable for getting the job done.”
Danny Cole, Vice President, Managed Services, EMEA
Ormond Building
31-36 Ormond Quay Upper
Dublin 7, Ireland D07 EE37
400 Thames Valley Park Drive
Thames Valley, Reading, Berkshire RG6 1PT
United Kingdom
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